Disney DAS Discrimination Complaint Advances to State Investigation After Mediation Deadline Missed

A discrimination complaint over Disney’s Disability Access Service (DAS) has moved into the investigation phase after a missed mediation deadline, according to a commentary published by the Orlando Sentinel. The filing comes from a guest who states recent policy changes made safe park access “impossible” for their family. A longtime Walt Disney World Disney Vacation Club family says recent changes to the Disability Access Service (DAS) program have fundamentally altered their ability to safely navigate the parks. According to my Feb....